eFaucets.com keeps customers happy by adding more call center reps to it's staff. With explosive growth in 2008, 2009, and 2010 eFaucets.com has seen an influx of of Customers who need special attention or have complex questions regarding Customer Installations and this has prompted the company to continue to hire despite a poor economy and down housing market. eFaucets.com's Call Center is currently open from 8:00 a.m. to 9:00 p.m. Monday-Friday and Saturday and Sunday from 9:00 a.m. to 4:00 p.m. to assist it's customers. The company plans to take the call center to 24 hour service in the coming months as it expands internationally. If you have a comment or complaint about eFaucets.com, please send an email to complaints@efaucets.com and a Customer Satisfaction Specialist will contact you within 24 hours to resolve any issues you may be having with the company. eFaucets.com is committed to it's customers and strives for Customer Service excellence.
To file a complaint directly with eFaucets.com and have your issue resolved by a Manager, use the eFaucets.com Complaint Resolution Form.
